Privacy Policy | TRACKTRAIL LTD

Introduction

TRACKTRAIL LTD ("we", "our", or "us") is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at tracktrailuk.net (the "Website").

This policy applies specifically to information collected through this Website and does not cover information collected through other channels. By using our Website, you consent to the data practices described in this policy.

Who We Are

TRACKTRAIL LTD is a company registered in England and Wales with company number 16197459. Our registered office is located at Room 16 Baylis House, Stoke Poges Lane, Slough, United Kingdom, SL1 3PB.

For any questions regarding this Privacy Policy or how we handle your data, please contact us at info@tracktrailuk.com.

Information We Collect

We collect information that you voluntarily provide to us when you use our Website, specifically:

Contact Form Data

When you submit our contact form, we collect:

Your name
Your email address
Your phone number (if provided)
The subject of your enquiry
The content of your message

This information is provided voluntarily by you when you choose to get in touch with us.

Automatically Collected Information

When you visit our Website, we may automatically collect certain technical information, including:

Your IP address
Browser type and version
Device type
Pages visited and time spent on pages
Referring website address

This information is collected to help us understand how visitors use our Website and to improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries: When you contact us through our contact form, we use your information to respond to your message and address your query.
To improve our Website: We use automatically collected information to understand how our Website is used and to make improvements.
To communicate with you: If you have provided your contact details and expressed interest in our services, we may contact you with relevant information.
To comply with legal obligations: We may use your information where necessary to comply with applicable laws and regulations.

Cookies

Our Website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit a website. For detailed information about the cookies we use and how you can manage them, please see our Cookie Policy.

How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain the information you provide to us for as long as necessary to fulfil the purposes for which it was collected, including to respond to your enquiries and to comply with any legal obligations.

Contact form submissions are typically retained for a reasonable period to allow us to respond and maintain records of our communications. We periodically review and delete data that is no longer required.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information in the following limited circumstances:

Service providers: We may share information with third-party service providers who assist us in operating our Website (such as email delivery services), subject to confidentiality obligations.
Legal requirements: We may disclose information if required to do so by law or in response to valid legal process.
Protection of rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information, including:

Right of access: You have the right to request a copy of the personal information we hold about you.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete information.
Right to erasure: You have the right to request that we delete your personal information in certain circumstances.
Right to restrict processing: You have the right to request that we limit how we use your information in certain circumstances.
Right to object: You have the right to object to certain types of processing of your personal information.

To exercise any of these rights, please contact us at info@tracktrailuk.com. We will respond to your request within the timeframes required by law.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

TRACKTRAIL LTD
Room 16 Baylis House
Stoke Poges Lane
Slough, SL1 3PB
United Kingdom

Email: info@tracktrailuk.com